No status page or real time indicator showing current server load or any known performance issues. The mix-up was entirely my fault for not checking the details before submitting. I did exactly that, and the entire process took only about 20 minutes, including waiting for the email confirmations. I immediately contacted customer support (and they told me that the country of residence cannot be changed after registration), meaning I would need to close my account and open a new one.
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Our testing found Lucky Star Casino’s customer support to be slow or bad. To understand how helpful (professional), and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. When evaluating an online casino — we take a close look at the languages supported and the customer support channels provided.
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